Responsibilities:

System Support & Issue Resolution
Serve as the primary technical resource for SAP ECC system issues, ensuring timely diagnosis and resolution of incidents, defects, and service requests
Investigate and resolve production issues related to ABAP programs, batch jobs, interfaces, and system performance
Perform root cause analysis (RCA) and implement permanent fixes to prevent recurrence
Monitor and maintain system health, proactively identifying risks before they escalate into outages
Support system migrations and environment transitions, including:
Linux to Unix platform changes
Oracle to SQL Server database migrations
Collaborate with Basis and infrastructure teams during environment changes, patches, and upgrades
ABAP Development & Maintenance
Develop, enhance, and maintain ABAP objects across the full RICEF spectrum:
Write clean, efficient, and well-documented ABAP code following best practices and coding standards
Perform code reviews and ensure compliance with SAP development guidelines
Debug complex ABAP programs using SAP Debugger, including breakpoints, watchpoints, and runtime analysis
IDoc Management & Interface Support
Handle end-to-end IDoc troubleshooting - inbound and outbound processing
Diagnose and resolve IDoc errors in WE02, WE05, BD87, and related transactions
Manage partner profiles, message types, process codes, and port configurations
Support EDI/ALE interface issues and coordinate with middleware/integration teams where applicable
Develop and maintain custom IDoc extensions and processing function modules
Database & Platform Support
Work across Oracle and SQL Server database environments to support ABAP programs with native SQL, Open SQL, and database-specific tuning
Assist in identifying and resolving database-level performance issues impacting ABAP programs
Support technical activities during database platform transitions (Oracle → SQL Server)




Collaborate with DBAs on query optimization, table buffering, and index analysis
OS-Level Collaboration (Linux/Unix)
Coordinate with infrastructure teams on Linux and Unix environments for job scheduling, file transfers, and system-level troubleshooting
Understand shell scripting basics to support file-based interface debugging
Assist in resolving OS-level issues that impact SAP batch jobs and background processing
Support Operations
Manage and prioritize tickets through the ITSM/ticketing system (ServiceNow, Remedy, or equivalent)
Adhere to SLA commitments for incident, problem, and change management
Participate in on-call rotations and provide support during critical business periods
Create and maintain technical documentation, including functional specs, technical specs, and runbooks
Communicate clearly and proactively with business stakeholders and functional teams on issue status and resolution timelines
Job Requirements Details: Experience:
Minimum 8-10 years of SAP ABAP experience in ECC support environments
Certifications: SAP ABAP certification is a plus but not mandatory
Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
*Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives*
About Stefanini Group
The Stefanini Group is a general provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company.
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📌 SAP ABAP Technical Consultant (Ciudad de México)
🏢 Stefanini
📍 Ciudad de México