**Remote Resident Manager - $13/hr | Join a Fast-Growing Team!**
**Full-Time | Monday-Friday, 7:30 AM - 4:00 PM EST**
**About Us**
Bay Property Management Group (BMG) is one of the fastest-growing property management companies in the Mid-Atlantic region. With over 5,300 properties under management and $600M in assets, we're committed to delivering exceptional service to property owners and tenants alike. Join our dynamic team and grow your career in a collaborative, fast-paced environment.
**Jumpstart Your Application**
**About the Role**
We're seeking a Remote Resident Manager to oversee a portfolio of 120 residential properties. This is a client-facing, customer service-driven role that does not involve managing staff. You'll serve as the primary point of contact for tenants and property owners, ensuring smooth operations and prompt issue resolution.
**What You'll Do**
- Manage daily operations for a portfolio of residential rental properties.
- Communicate effectively with tenants, property owners, contractors, and internal teams.
- Manage work orders in AppFolio and coordinate repairs with in-house technicians and third-party vendors.
- Approve maintenance invoices and ensure services are completed properly and on time.
- Maintain low tenant delinquency while working within the owner's budget.
- Oversee the turn process for vacant units, including cleaning and maintenance.
- Ensure compliance with local property codes and certifications (rental licenses, lead certifications, etc.).




- Handle lease renewals, move-outs, and security deposit reimbursements.
- Maintain accurate records and stay organized across multiple systems.
**What We're Looking For**
- Preferred: At least 1 year of U.S. property management experience
- Preferred: HOA (Homeowners Association) management experience
- High school diploma or equivalent
- Strong written and verbal English communication skills
- Exceptional customer service skills
- Basic knowledge of residential maintenance issues
- Experience with AppFolio or similar property management software
- Proficiency in Microsoft Office (especially Outlook and Excel)
- Detail-oriented, organized, and proactive
- Comfortable working independently in a fast-paced remote environment
**Perks & Benefits**
- $13 USD/hour
- 15 days Paid Time Off (PTO)
- 100% remote work
- Supportive and collaborative team environment
- Long-term career growth opportunities within a rapidly growing company
**Ready to Apply?**
Please submit your **resume in English**.
Pay: $227.00 per hour
Application Question(s):
- Are you 100% comfortable working remotely?
- Do you have a Work PC? (Windows 11, CORE-i5 or equivalent with 16GB RAM is the minimum PC specs requirement. Mac OS is NOT supported for this role)
- Is your spoken and written English at a C1/C2 level?
**Experience**:
- AppFolio: 1 year (preferred)
- Property Management: 1 year (preferred)
Work Location: In person

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