A call center company in Mexicali is seeking a Customer Service Supervisor to lead a team of agents, oversee quality compliance, and ensure operational excellence. The idóneo candidate should have 2-3 years of call center experience and at least 1 year in a supervisory role. Responsibilities include delivering performance reports, handling escalations, and supporting agent development. Strong leadership and communication skills are essential. Offering an on-site role with a Monday to Friday schedule, this position aims to foster continuous improvement within the team.
#J-18808-Ljbffr
📌 Call Center Supervisor: Lead Agents to Peak Performance (Centro Cívico)
🏢 Redial Bpo
📍 Centro Cívico
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.