Job Title: Platform Engineer – Developer Tools & CI/CD

LOCATION: Mexico City

WORK MODEL: Hybrid Offices in Mexico Av. Paseo de la Reforma 250 piso 8, Colonia Juárez, Cuauhtémoc. CP 06600

HIRING MODEL: Fulltime

CLIENT: MCAFEE LLC

PAYRATE 40
Platform Engineer (GitHub, Jira, JFrog & CI/CD)

Position Summary

We are seeking a Platform Engineer (Contract) to support our Product Development IT (PDIT) organization.

This role is responsible for the administration, optimization, and reliability of core Software Development Lifecycle (SDLC) platforms, with a primary focus on GitHub, JFrog Artifactory, and Jira , along with hands-on ownership of CI/CD pipelines (GitHub Actions or equivalent).

This is a hands-on, execution-focused role supporting enterprise-scale developer platforms. The idóneo candidate has strong administrative experience with one or more of these tools, combined with practical CI/CD expertise, and can operate independently in a fast-paced, globally distributed environment.
Screening Requirement

Candidates must have direct enterprise-level administrative experience with GitHub, Jira, or JFrog , as well as hands-on experience with CI/CD pipelines (GitHub Actions or equivalent).

General DevOps profiles without platform ownership or administration experience will not be considered.
Key Responsibilities
Administer and support core SDLC platforms, including GitHub, JFrog Artifactory, Jira, Confluence , and related tooling.

Own platform configuration, access management, and governance, including organizational structures, permissions, workflows, and integrations.

Optimize tooling workflows and integrations, including CI/CD pipelines, to improve developer productivity and platform reliability.

Provide day-to-day operational support,



including troubleshooting issues, resolving tickets, and supporting engineering teams.

Partner with vendors (GitHub, Atlassian, and JFrog) to drive issue resolution and escalations.

Participate in major incident response activities, including investigation and remediation.

Drive automation and operational efficiency initiatives to reduce manual effort and improve scalability.

Support platform migrations, upgrades, and tooling changes while coordinating across internal stakeholders and external partners.

Ensure adherence to security, compliance, and governance requirements in partnership with Information Security and Legal teams.

Develop clear user communications and documentation for platform updates, incidents, and operational changes.
Required Qualifications
3–5 years of experience in Platform Engineering, DevOps, Site Reliability Engineering (SRE), or a similar role.

Strong hands-on administrative experience with one or more of the following:
GitHub Enterprise
Repository administration.

Organization management.

Permissions and governance.
Jira / Confluence (Strongly Preferred)
Workflow configuration.

Project administration.

User and access management.
JFrog Artifactory
Repository management.

Artifact lifecycle management.

Platform integrations.
CI/CD
Hands-on experience with CI/CD pipelines, specifically:
GitHub Actions
Jenkins
TeamCity
Or similar platforms
Additional Requirements
Strong understanding of SDLC processes and developer tooling ecosystems.

Experience troubleshooting integrated developer platforms.

Experience with scripting and automation using Python, Bash, or similar languages .

Working knowledge of cloud platforms:
AWS
Azure
GCP
Strong communication and collaboration skills in globally distributed teams.

📌 Specialist - Architecture (Ciudad de México)
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📍 Ciudad de México