02 ago
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Zendesk Group
|
Ciudad de México
02 ago
Zendesk Group
Ciudad de México
Zendesk is seeking an IT Operations & Delivery Excellence Lead to drive operational efficiency and delivery velocity across IT, embedding in Strategy & Operations and championing the How We Work framework. The role focuses on adopting modern Agile mindsets, scaling delivery practices, and integrating AI into daily workflows.
You will coach Scrum Masters, support Product Owners/Managers, and collaborate with engineers, QA, and BSA teams to optimize Agile methodology and tooling across the
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📌 IT Delivery Excellence Lead — Agile Transformation (Ciudad de México)
🏢 Zendesk Group
📍 Ciudad de México