About Alibaba.comAlibaba.com is one of the world’s leading B2B e-commerce platforms, connecting businesses around the globe and helping small and medium-sized enterprises grow through digital trade. We are expanding our sales team in Mexico City and looking for ambitious, resilient, and results-driven sales professionals to help grow our business across the Americas, with a strong focus on the United States.

About the Role

As a Bilingual Outbound Sales Development Representative, you will be responsible for identifying and contacting potential business customers, qualifying their needs, and booking demos for our US-based sales team. This is a high-volume outbound calling role. You will spend most of your day calling business owners and decision-makers, introducing Alibaba.com, qualifying interest, and creating qualified sales opportunities. This role is idóneo for someone who is energized by phone-based sales, comfortable with rejection, and motivated by daily activity targets, pipeline creation, and performance-based results.

What You Will Do

- Make high-volume outbound calls to potential business customers, primarily in the US market.
- Contact business owners and decision-makers to introduce Alibaba.com and identify potential sellers.
- Qualify leads based on business needs, interest level, and fit for Alibaba.com membership.
- Book qualified demos and meetings for the US sales closing team.
- Follow up consistently through phone, email, and other approved outreach channels.
- Maintain accurate records of calls, conversations, lead status, and next steps.
- Work closely with the sales team to improve lead quality, conversion rates, and demo show-up rates.
- Meet or exceed daily, weekly,



and monthly targets for outbound activity, qualified leads, and booked demos.

Position Requirement

What We Are Looking For

- Previous experience in outbound sales, cold calling, telemarketing, appointment setting, lead generation, business development, or call center sales.
- Strong comfort with making a high volume of outbound calls every day.
- English proficiency at B2 level or above; C1 preferred.
- Ability to speak professionally and confidently with US-based business owners and decision-makers.
- Resilient, persistent, and motivated by targets and performance metrics.
- Strong listening skills and ability to quickly identify customer needs.
- Organized and disciplined in tracking follow-ups and sales activity.
- Experience selling to SMBs, merchants, manufacturers, exporters, distributors, or business owners is a plus.
- Interest in e-commerce, international trade, or digital business is a plus.

What Success Looks Like

- You consistently complete daily outbound call targets.
- You generate qualified leads and book demos for the US sales team.
- Your booked demos have strong show-up and conversion quality.
- You are comfortable hearing “no” often and continuing with energy and professionalism.
- You improve your pitch, objection handling, and qualification skills over time.

Why Join Us

- Build international B2B sales experience with customers across the Americas.
- Work with Alibaba.com, a globally recognized B2B e-commerce platform.
- Develop outbound sales, lead generation, and business development skills.
- Join a growing Mexico City team supporting expansion in the US market.
- Be part of a performance-driven environment where results and ownership are recognized.

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📌 Alibaba.com-Sales Development Representative-Mexico City (Ciudad de México)
🏢 Alibaba
📍 Ciudad de México