Descripción y detalle de las actividades
Based on specialized technical knowledge of the company's products (goods and/or services) acts as the customer's contact regarding billing, warranty services, product specifications as well as scheduled shipping and shipping information.
**MAIN FUNCTIONS**:
1. Based on specialized technical knowledge of the company's products (goods and/or services) acts as the customer's contact regarding billing, warranty services, product specifications as well as scheduled shipping and shipping information.
2. Handles all inquiries from customers performing extensive research and/or coordinating with other departments as required to obtain solutions.
3. May coordinate product returns for exchange or rework.
4. Formulates the required Reports and prepares general correspondence.
5. Meets the pstablished procedures and the policies of the organization.
Experiência y requisitos




- + 3 years within Customer Support ore related field.
- Profesional degree
- Advanced level of English language (that allow fluid presentations and/or participation in negotiation processes)
- Proficient in excel
- Service attitude and problem-solving skills
Incentivos
- Beneficios de acuerdo a la LFT
- Fondo de Ahorro
- Vales de despensa
- Seguro de gastos médicos mayores
**Número de vacantes** 1
**Área** Ventas/Comercial
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario**
- Lunes a viernes
**Estudios** Carrera sin título
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p.
viajar** No

📌 Customer Service (Tecate)
🏢 Quasar Medical Tecate S.A. de
📍 Tecate