Responsibilities
Supporting the transition and management of outsourced services to enhance client operations
Collaborating with delivery teams to optimize processes and tools for managed services
Engaging in project management tasks to streamline operations and improve efficiency
Applying automation solutions to drive continuous process improvement and operational excellence
Participating in the design and development of automation frameworks to enhance service delivery
Assisting in the analysis of operational performance to identify areas for improvement
Contributing to the development of strategies for business process optimization and transformation
Gathering and analyzing data to inform insights and recommendations for client support




Building and maintaining relationships with stakeholders to facilitate effective service managementAdapting to diverse client needs and team dynamics in a fast-paced environment
Requirements
At least a Bachelor's degree
At least 2-4 years of experience
Oral and written proficiency in English required
Hard Skills
Process Improvement
Operational Excellence
Automation Framework Development
Business Process Optimization
Performance Analysis
Soft Skills
Collaboration
Adaptability
Communication
Certifications & Qualifications
Bachelor's Degree
#J-*****-Ljbffr

📌 Onboarding And Enablement Associate (Santiago de Querétaro)
🏢 Jobtailor
📍 Santiago de Querétaro