Overview

COMPANY PROFILE: The firm develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.

Position

Customer Service Staff

Industry

Logistic Company

Location

Binan Laguna

Schedule

Monday to Friday

Salary

Php18,000-Php25,000

Work Setup

On site

Benefits

- HMO
- Government benefits
- 13th Month Pay
- Sick Leave
- Government benefits

Job Requirements

- Bachelor’s degree holder
- With at least 1 experience in back-office customer service operations
- Amendable to work on site
- Amendable to attend face to face interview
- Can start as soon as possible

Job Responsibilities





- Handles customer inquiries and requests through email and phone in a timely and professional manner
- Provides accurate information regarding products, services, billing, orders, or account concerns
- Handles client inquiries via email and phone regarding shipment status, documentation, and delivery schedules
- Coordinates with operations, warehouse, trucking, and overseas agents to ensure timely and accurate shipment updates
- Updates shipment records in the logistics system and ensures data accuracy

Recruitment Process

- Initial Interview
- Final Interview
- Job Offer

#J-18808-Ljbffr

📌 Customer Service Staff (Back Office) (Veracruz)
🏢 J-K Network Services
📍 Veracruz