Cancun, MEX Onsite Permanent Full Time *********
We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Agents in **Mexico**.
You are responsible for communicating booking updates with our excursion suppliers and destination teams to ensure a smooth Service Delivery operation.
If you have got the right to work in Mexico and speak English, keep on reading!
**ABOUT OUR OFFER**:
- A job at TUI offers more than your basic salary which already starts at $187,****** MXN gross per year.
- 16 of holiday after the first year worked.
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
- Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.
**ABOUT YOU**:
- Good administration skills, strong planning, organisation and confident with technology.
- High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.
- A genuinely helpful, flexible and professional personality.
- A culturally intelligent individual, exceptional dealing with ambiguity,



within a general perspective and a multinational environment
- Excellent communication skills, both verbal and written, in English is required.
Other European languages would be advantageous.
- A collaborative team player who wants to learn, grow and embrace the digital culture.
**ABOUT THE JOB**:
- You ensure all reservations are managed in detail and suppliers receive them on time.
- Monitor that the terms and conditions of excursions meet the quality and operations standards agreed.
- Overseeing Operation during excursion day and Support, gather and feedback information of any incidents or accident that may occur.
- Managing and loading all bookings into the system and supplier relations and expectations.
- Guarantee that all information is collected in a timely and efficient manner for invoicing purposes.
- Managing amendments and communicating them to Service delivery team and suppliers guaranteeing services as smoothly as possible and optimizing costs and load factor.
- Responsible for loading pick up times into the system and pre-ordering attractions entrance tickets, including any cash reconciliation.
From a workplace to a place to belong.
At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
**#TUIDestinationJobs #TUIJobs #LetsTUIit**:

📌 Operations Agent Excursions (Cancún)
🏢 Tui Group
📍 Cancún