The Cybersecurity Engineer (Palo Alto XSIAM/ XDR) performs product installation, configuration, customization, automation, and integration for our clients.

Responsibilities

- Executing client engagements that exceed expectations based on a strong understanding of the client’s business and their unique needs by:
- Leading the requirements gathering process.
- Developing and implementing security software solutions and workflow plans aligned with client business and security objectives.
- Installing and/or configuring security software solutions.
- Development of custom reports, dashboards, alerts and scans to meet client business objectives.
- Managing client expectations to enable their desired outcomes.

- Assisting clients with upgrades and migration to new hardware or software versions.
- Serve as technical architect or technical lead on internal operational support system re-engineering projects or CRM design and deployment projects.
- Serve as instructor to train client staff on product usage and best practices.




- Contribute to the development and maintenance of internal delivery methods and tools.
- Developing and maintaining positive relationships with clients.

Requirements

- Bachelor’s degree in science, engineering, or computer field or related work experience equivalent.
- 4+ years of experience in IT, security, risk management or professional services.
- Experience managing SIEM / XDR tools.
- Experience writing queries (XQL / KQL / SPL)
- Experience with investigating alerts/incidents, creating detection rules, building automation/playbooks (SOAR), threat hunting, log ingestion / data onboarding, dashboard/report creation and/or integrating security tools (EDR, firewall, cloud).

Important: All applicants must upload an introduction video with their application. Applications without a video will not be reviewed.

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📌 Cybersecurity Engineer (Palo Alto XSIAM / XDR) (Ciudad de México)
🏢 MissionHires
📍 Ciudad de México