Jr Collections Analyst (Guadalajara)

Jr Collections Analyst (Guadalajara)

01 ago
|
Allnex
|
Guadalajara

01 ago

Allnex

Guadalajara

Why are we proud of what we do at allnex?
We create coatings, products which help protect the world **for all nex>t generations**- and that's exactly what you can do joining us!
Imagine how fast your smartphone would become scratched-up, ugly and unusable without a coating.
Or an e-bike, the cabin of a train, a beautiful wooden floor, and countless other things in life.
Making objects and their surfaces more attractive and longer-lasting means making them more sustainable, and that's a huge part of what working at allnex is about.
No matter which role you step into, you'll become part of a general team of passionate people who care deeply about the chemistry, quality, and global impact of coatings.
You'll also join a highly multicultural and diverse team of more than 4,000 employees in four regions who - as part of one of the world's leading coating resins companies - serve customers in over 100 countries across the globe.
Click here to see **why we are proud of what we do in allnex**!
For a sneak peek into life at allnex site, don't miss our manufacturing **Operator Movie**!
**Position overview**:
We are thrilled to announce the establishment of the new **GBS Americas Center** in **Guadalajara, Mexico**.
This strategic move marks a significant milestone for allnex as we strengthen our presence in the Americas and scale our operations efficiently across the region.
As we embark on this exciting new chapter, we remain unwavering in our commitment to fostering a unified and collaborative culture across all our locations.




The GBS Americas will serve as a hub of innovation and excellence, driving our mission to deliver superior solutions and services to our valued customers.
The JR Collections Analyst will be supporting a team being responsible for contacting customers to collect money on open receivables, collaborating and liaising with Credit, Sales, Customer Service and other departments to address customer issues and to support team's targets.
**Responsibilities**:
- Contacting customers to collect money on open receivables, collaborating and liaising with Credit, Sales, Customer Service and other departments to address customer issues and to support team's targets.
- Following up on inquiries, requests or complaints, keeping customers updated about progress.
- Performing reconciliations of customer accounts.
- Maintaining back
- up function for other team members.
- Maintaining/ Keep updated customer contact information and activity notes in CFORIA.
- Collections team reporting - updating reports with comments.
- Suggesting and implementing process improvements within Collections processes.




- Supporting audit requests and escalating issues to Collections Process/Team Lead or C2C supervisor if necessary.
**Required skills and experience**:
- 6 months of experience in relevant field.
- Good computer skills such as MS office (Advanced excel knowledge) Consistent knowledge of ERP systems, reporting tool - Power BI would be preferred.
- Understanding of accounting processes.
- Good time management and prioritization skills.
- Oriented on problem solving, strong hands-on mentality.
**Qualifications**:
- Bachelor's degree within the fields of Economics, accounting or Finance.
- English language at a fluent level.
- High sense of responsibility.
- Strong analytical skills.
- Very good communication and interpersonal skills.
- Resilient person, able to manage stress situations.
**We offer**:
- We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions.
On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.
**Equal Employment Opportunity**
allnex is proud to be an equal opportunity employer.
We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.
Find out how you can make an impact!
Check out our careers page for available opportunities.
We look forward to hearing from you.

📌 Jr Collections Analyst (Guadalajara)
🏢 Allnex
📍 Guadalajara

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