**_Ready to shape the future of work?
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**_ At Genpact, we don't just adapt to change—we drive it.
AI and digital innovation are redefining industries, and we're leading the charge.
Genpact's _**_AI Gigafactory_**_, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.
From large-scale models to _**_agentic AI_**_, our breakthrough solutions tackle companies' most complex challenges._**
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**_ If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment._**
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- **_Resolve customer receivable issues, disputes, and/or claims with Customer Service and Commercial colleagues by collecting, analyzing, and reviewing client data.
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- **_Daily interaction with external customers, including acquiring up-to-date information on receivables and payments and following up if encouraged payments have not been received_**
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- **_Review ageing of accounts and initiate calls to customers to arrange for payment, in line with portfolio strategy.
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- **_Maintain call logs and encouraged payment dates _**
- **_Resolve customer enquiries promptly & accurately, by understanding customer market & needs.
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- **_Proactively contact customers for prompt collection or resolution of aged receivables, by regularly collecting & analyzing customer data.
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- **_Have a controllership overview of the dunning cycle/letters.
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- **_Validate that reports meet the company's risk & financial requirements.
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- **_Coordinate Payment Plan proposals, pre-bankruptcy and pre-receivership recoveries once approved by the risk department.
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- **_Opportunities to take part in projects, for those interested in personal / professional development opportunities.
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- **_Accomplish all your responsibilities in line with the company's compliance and integrity requirements.
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- **_Business School Degree or qualification (Finance or Business Administration or equivalent).
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- **_Ability to work under pressure in a dynamic environment.
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- **_Microsoft Office proficiency, especially Excel.
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- **_Proven effective cash collection skills, with detail orientation.
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- **_Shown Financial Analysis Skills _**
- **_Good Communication Skills _**
- **_Ability to be pro-active and to think "creatively".
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- **_Excellent shown interpersonal and partnership skills.
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- **_Excellent verbal and written communication skills.
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- **_Capable of resourceful problem solving, while remaining customer focused.
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- **_Cultural Awareness in a diverse and international environment.
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- **_Thirst for learning!
Analytical thinking and ability to learn fast._**
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- **_Personal culture and ability to deal with the client properly _**
- **_ _**_High motivation and willingness to learn _**
- **_Ability to work under pressure in a dynamic environment.
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- **_Ability to be flexible and adapt to constantly changing priorities_**
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**_Why join Genpact?
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**_Be a transformation leader_**_ - Work at the cutting edge of AI, automation, and digital innovation_**
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**_Make an impact_**_ - Drive change for general enterprises and solve business challenges that matter_**
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**_Accelerate your career_**_ - Get hands-on experience, mentorship, and continuous learning opportunities_**
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**_Work with the best_**_ - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_**
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**_Thrive in a values-driven culture_**_ - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_**
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**_Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._**
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**_ Let's build tomorrow together._**
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**_ Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._**
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**_ Job_**
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**_ Management Trainee_**
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**_ Primary Location_**
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**_ Guadalajara, Zapopan_**
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**_ Schedule_**
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**_ Full-time_**
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**_ Education Level_**
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**_ Bachelor's / Graduation / Equivalent_**
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**_ Job Posting_**
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**_ Jul 16, ****, _**
**_Unposting Date_**
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**_ Aug 16, ****, 11:59:00 PM_**
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**_ Master Skills L

📌 Process DeveloperC (Guadalajara)
🏢 Genpact
📍 Guadalajara