Job Description

Enter and accurately process customer orders through the relevant systems.

Provide timely updates and confirmation to customers regarding their orders.

Coordinate with sales, supply chain, and back-office teams to resolve any issues.

Monitor order status and manage pending orders effectively.

Address and resolve customer complaints promptly and professionally.

Qualifications

Bachelor's degree in Business or a related field, or equivalent experience.

Minimum of 1 year of customer service experience, preferably in a manufacturing environment.

Proficiency in English and strong communication skills.

Detail-oriented with excellent problem-solving abilities.

Ability to work in a fast-paced environment and effectively prioritize tasks

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📌 Customer Service Representative Jr (Monterrey)
🏢 Bosch Home Comfort
📍 Monterrey