Come join a team that safeguards the health, safety, and security of Amazon business travelers globally.
Grounded in Duty of Care standards and best practice, the Travel Risk Coordinator (TRC) - LATAM region enables business travel, builds a positive security culture, and delivers proactive risk mitigation solutions for Amazonians traveling for work.
The role spans the full travel lifecycle: pre-trip risk assessment and briefings, real-time monitoring and incident response during travel, and post-trip documentation, reporting, and continuous improvement.The right candidate will be calm under pressure, empathetic with travelers in stressful situations, and comfortable making high-impact decisions independently.
This is a role for someone who can balance operational traveler assistance needs and contribute to global strategic projects.Key job responsibilitiesServe as a subject matter specialist in medical and security risks to travelers in the LATAM regionIdentify high-risk travel bookings and proactively engage travelers with mitigation guidanceCoordinate secure ground transportation requests and vendor managementManage traveler medical and security incidents from escalation through resolutionSupport Crisis Management Team activationsMaintain country/city advisories, hotel guidance, and pre-trip messagingComplete After-Action Reviews, hotel assessments, and vendor auditsTrack and report operational metrics aligned to the ISO ***** Travel Risk Management StandardSupport TRM strategic programs as requiredA day in the lifeCoordinate secure ground transportation with vetted in-country vendors and update real-time monitoring dashboardsTriage medical or security incident escalations connect travelers with local support, coordinate with internal stakeholders, and manage cases through resolutionUpdate country/city advisories based on new intelligence and maintain pre-trip messaging contentComplete After-Action Reviews from recent incidents and pull metrics for ISO ***** compliance reportingContribute to strategic projects refining SOPs, piloting automation workflows, or supporting vendor auditsServe as the connective tissue between travelers in the field and the broader TRM program,



ensuring nothing falls through the cracksAbout the teamThe Travel Risk Management (TRM) team mitigates health, safety, and security risks to Amazon's business travelers and international assignees globally.
Grounded in Duty of Care principles and aligned to the ISO ***** Travel Risk Management Standard, TRM delivers end-to-end risk mitigation from pre-trip intelligence and traveler briefings through real-time monitoring, incident response, and continuous improvement.
This coordinator role is essential to keeping the program operationally sound and scalable as Amazon's global footprint grows.Diverse ExperiencesAmazon Security values diverse experiences.
Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences.
Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services.
We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it's in our nature to learn and be curious.
Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness.
Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives,



and voices.Training & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.endless knowledge-sharing, training, and other career-advancing resourcesWork/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why.adaptable work hours and arrangements are part of our cultureWhen we feel supported in the workplace and at home, there's nothing we can't achieve.Basic QualificationsExperience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident responseBachelor's degree or equivalentExperience managing real-time incidents (medical, security, or crisis) across multiple time zonesPreferred QualificationsExperience drafting, editing, and publishing written products such as incident reports, messaging products, and security alertsSpeak, write, and read fluently in English2+ years experience in Travel Risk ManagementFamiliarity with the ISO ***** Travel Risk Management Standard or similar Duty of Care frameworksComfort with AI-enabled tools and automation platforms; willingness to adopt emerging technologyBatchelor's degree or equivalent in political science, security studies or related fieldSpeak, write and read fluently in SpanishOur inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-*****-Ljbffr

📌 Travel Risk Coordinator – Latam Region, Travel Risk Management (Xico)
🏢 Amazon
📍 Xico