Trilingual Customer Service Representative – Spanish-English-PortugueseBreaking News: TTEC obtained the "Great Place to Work" certification in MexicoBringing smiles is what we do at TTEC... for you and the customer.
As aTrilingual Customer Service Representative – Spanish-English-PortugueseBreaking News: TTEC obtained the "Great Place to Work" certification in MexicoBringing smiles is what we do at TTEC... for you and the customer.
As a Trilingual Customer Service Representative –Spanish-English-Portuguese working remote, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.What You'll Be DoingDo you have a passion for helping others and giving them peace of mind?
In this role, you'll work to resolve the customer's issues before escalating to the next level.
Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You'llAnswer incoming communications from customersConduct research to provide answers for customers to resolve their issuesWhat You Bring To The RoleAdvanced Portuguese, English and Spanish written and spokenTechnical support knowledgeAbility to navigate through several web applications simultaneously (multitask)Competency using Microsoft WindowsRemote position (only applicable for Ciudad de Mexico or State of Mexico)What You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA general team of curious lifelong learners guided by our company valuesAnd yes...All the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise youA Bit More About Your RoleWe're committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled, engagement and coaching, on into ****s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.You'll report to the Team Lead.
You'll contribute to the success of the customer experience and the overall success of the team.About TTECOur business is about making customers happy.
That's all we do.
Since ****, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different perspective and for you to bring value to the table in your own unique way.
#ttecmexicoPrimary LocationMX-DF-Mexico DFJob_Customer Care Representative#J-*****-Ljbffr

📌 Trilingual Customer Service Representative Spanish - English - Portuguese (Remote) (Xico)
🏢 TTEC
📍 Xico