## Customer Service AnalystApplylocations: Mexico - Apodacatime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 30, **** (28 days left to apply)job requisition id: R*****Munters is a integral leader in climate control solutions for mission-critical processes.
Through innovative technologies, we create the most optimal climate for demanding industrial and agricultural applications where controlling humidity, temperature and air quality is mission-critical.
By offering cutting-edge climate control systems we assist our customers in a wide range of industries, from battery and pharmaceutical to data center cooling and food production.
With our innovative and efficient products and solutions, we secure their operations and production quality as well as limit the use of energy and water.
### **Key Responsibilities*** Provide timely and high-quality service to both domestic and international customers, ensuring their requirements are met and expectations exceeded.
* Receive and accurately enter customer purchase orders into the system for products and services.
* Request and coordinate the creation of new part numbers in the system.
* Review pricing, payment terms, and shipping terms for each order to ensure proper processing, manufacturing, and delivery.




* Communicate order status updates and delivery timelines to customers to effectively coordinate shipments and pickups.
* Coordinate production requests with intercompany plants for both domestic and international orders based on customer requirements.
* Liaise with customers and the production team to provide updates on scheduled orders and ensure alignment on shipments and deliveries.
* Coordinate domestic and international shipments with the logistics department to ensure on-time delivery of finished goods in accordance with customer requirements.
### We are MuntersJoin Munters and become part of a dynamic team shaping the future of climate solutions.
Embrace the opportunity for personal and professional growth in an inclusive, forward-thinking environment.
At Munters, your journey is our journey — let's innovate for a brighter future together.
### Our commitment to Diversity, Equity and InclusionA diverse and inclusive organization spurs innovation, lifts performance and creates greater business value.
That's why DEI is the foundation of our long-term strategy.
We are commited to building a workplace for everyone and work to counter systemic bias, prevent harassment and discrimination and ensure employee health, well-being, work-life balance, community involvement and more.
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📌 Customer Service Analyst (México)
🏢 Munters
📍 México