Overview
Qualifications
Permanent / Full-time position on-site
Proficiency in Microsoft Office (Word, Excel, Outlook)
Typing skills 35+ WPM
Proven experience in customer service
Proficient in both English and Spanish (B2 or higher)
Excellent communication skills and strong analytical abilities (critical thinking and problem-solving skills)
Experience in medical accounts is a plus, but not required
Employment Details & Location
Employment Type: On-site at the Zventus Center of Excellence
Location: Ensenada, B.C. - Candidates who are not in this location will be rejected
Please submit your CV in English
Benefits & Schedule
Monday to Friday schedule
Weekly payment
By law benefits starting on your hire date




Additional Time Off beyond those required by law
Weekly grocery vouchers (vales de despensa Pluxee)
Meal subsidy ($**** MXN Monthly) via voucher card
Appreciation gifts based on seniority
Wholesale store membership sponsorship
Telehealth and Wellness events and activities
Prescription glasses benefit
Birthday bonus, and more great appreciation benefits
Internal education & professional training programs
Career growth opportunities
Monthly events with sponsored lunch or snacks.
Schedule
Monday to Friday, 7 AM to 5 PM PT
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📌 Medical Customer Service Representative (Baja California)
🏢 La familia presenta
📍 Baja California