The Sales Support Analyst is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team.
The overall objective of this role is to assist in providing a full range of support services to sales people and client segments.
**Responsibilities**:
- Provide sales and service assistance to Relationship Managers in serving consolidated banking customers
- Enure that all service queries are resolved timely
- Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
- Deliver quality service to customers and refer potential customers to Relationship Managers
- Assist in meeting overall branch sales and service goals
**Qualifications**:
- Relevant experience preferred
- Customer service experience preferred
- Working knowledge of related industry practices and standards
- Consistently demonstrates clear and concise written and verbal communication
**Education**:
- Bachelor's degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
Principales actividades:




Interacción con las áreas de Inmuebles (RES), Tecnología (CTI) y Seguridad (CSIS) para dar asesoría y escalamiento a los hallazgos que lleguen a presentar las Oficinas Patrimonial y Privada a nível nacional.
Gestión de proyectos menores, principalmente con Facilities Manager
Seguimiento a nuevos servicios en las oficinas (WiFi, Sky, Audio y Video, Purificadores de agua)
Compra de artículos fuera de catálogo en P2P
Interacción con Titulares y Banqueros de las Oficinas Patrimonial y Privada
Habilidades:
Facilidad de palabra
Atención a clientes internos
Seguimiento de actividades hasta su conclusión
Solución de problemas y mejora continua
Autogestionable**Job Family Group**:
Consumer Sales
- **Job Family**:
Consumer Sales Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster.
View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting

📌 Banamex - Analista De Imagen De Oficinas Patrimonial Y Privada (Xico)
🏢 Citi
📍 Xico