01 ago
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Blackberry
|
Ciudad Apodaca
01 ago
Blackberry
Ciudad Apodaca
ABB in Monterrey, Mexico is seeking a senior Customer Quality leader to drive the quality strategy within the local unit.
You will lead the Customer Quality team, prioritize resources, and ensure timely containment and resolution of issues with a data-driven approach.
You will define and monitor KPIs, champion root-cause analysis, implement CAPA, and coordinate with post-sales, engineering and operations to reduce cost and raise customer satisfaction.
Fluency in English is required.
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📌 Customer Quality Leader: Drive Global Quality & Growth (Ciudad Apodaca)
🏢 Blackberry
📍 Ciudad Apodaca