TCS is looking for a
Site Reliability Engineer
Work modality: Hybrid
(Candidate needs to be located or relocate to Querétaro, CDMX, Guadalajara or Monterrey, it will be requested to attend office at least 3 day per week)
Required Technical Skill Set (
Desired Experience Range: min. 4 years
)
:
JAVA Application Trouble shooting
On Premise DevOps tools knowledge
Application Performance monitoring tools Knowledge
Server Load Balancing
Strong SQL and Oracle/PostGRE/Cassandra
Proficiency with Shell/Bash Scripting knowledge
Job summary:
Must-Have: JAVA Application Troubleshooting, Scripting (Python/Shell/Bash), Unix/Linux, Strong SQL writing experience, concepts with any one or more (Oracle/PostgreSQL/ MySQL/ Cassandra), Shell Scripting, Apache Tomcat Server, Splunk, Dynatrace, Grafana or Data Dog, Basics of DevOps pipeline creation and maintenance
Expectations from the Role:
Responsible for maintaining Production environment and provide SRE Services
Strong knowledge of ITSM/ITIL Process, incident and problem management experience.
Triaging and troubleshooting incidents perform root cause analysis post incident remediation,



resolving tickets and restoring services as per the SLA.
Collaborate and coordinate with internal and external stakeholders during incident or outages.
Keep all stakeholders updated during the incident lifecycle and escalate as required as per the predefined call structures.
Have a strong knowledge of Payment system and/or payment application from financial/banking domain.
Ready to work in rotational shift model and on-call support during the weekend
What we offer to you:
100% payroll under law
Direct contract
Benefits above law
Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.

📌 Site Reliability Engineer (Jalisco)
🏢 Tata Consultancy Services
📍 Jalisco