Project Manager – Professional Services
Location
: Mexico Cit
ySchedule
: Hybrid, with Wednesdays and Thursdays required in the offic
eCompensation
: Up to $1,000,000 MXN annually. We may consider an exceptional candidate around $1.1M MXN, but candidates near $1.5M MXN will be too far above budget
.
Required qualification
s:Fluent English and Spanish, including speaking, reading, and writing (Portuguese is a plus but is not required
).Approximately 5–7 years of relevant experien
ceProfessional Services, customer-facing project management, engagement management, implementation, or delivery experien
ceExperience managing several short, fast-moving customer projects simultaneous
lyExperience working directly with customers and Sal
esAbility to scope, estimate, quote, and help negotiate Professional Services engagemen
tsExperience managing a small team, ideally Technical Account Managers or similar technical/customer-facing professiona
lsStrong business mindset with enough technical knowledge to understand the work being performed by enginee
rs
Technical backgrou
nd:The candidate does not need to be a technical expert, but should understa
nd:Enterprise software deployme
ntsSoftware integrations within customer data cent
ersIT infrastruct
ureCryptography, encryption, decryption, and digital certifica
tesDRM, digital media, content protection,



broadcast technology, streaming, cybersecurity, or telecom experience would be especially valuab
le.
Role responsibilit
ies:Approximately 70% project execution and deli
veryProfessional Services pre-sales sup
portWorking with Sales and customers to scope and quote proj
ectsManaging approximately 5–10 active customer engagements, depending on project
sizeHelping develop and standardize the Technical Account Management func
tionManaging three Technical Account Mana
gersBuilding greater collaboration and consistency across the TAM
teamMost projects last approximately one to three months, so the candidate must be agile, responsive, organized, and comfortable switching between multiple customer engageme
nts.
Adecuado titles to ta
rget:Engagement Ma
nagerProfessional Services Ma
nagerProfessional Services Project Ma
nagerCustomer Project Ma
nagerTechnical Project Ma
nagerImplementation Ma
nagerDelivery Ma
nagerTechnical Account Ma
nagerSolutions Delivery Ma
nager
Do not target candidates who have
only:Internal IT project management expe
rienceR&D; or product-development project management expe
rienceLong-term multiyear project expe
rienceNo direct customer ex
posureNo Professional Services or software implementation back
ground

📌 Project Manager-Professional Services (Xico)
🏢 GTN Technical Staffing
📍 Xico