AI Rudder is a conversational AI company on a mission to transform how businesses communicate with their customers — across voice and digital channels that feel genuinely human.

Founded in 2019 and headquartered in Singapore, we're building technologies that bridge languages, enhance understanding, and enable meaningful human–machine communication at scale.

Today, we serve 500+ enterprise clients globally processing 50 million calls daily and having delivered more than 8 billion calls to date.

Most recently, we have raised $50M in a Series B fundraising from leading global investors including Tiger Global, Peak XV Partners, and Cathay Innovation.

How We Work

AI-first: AI isn't a tool we reach for. It's the default we start from. Every team, every workflow: AI-first.

Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work

Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most

What We Offer

Learning & Development: Continuous learning through real projects, knowledge-sharing sessions, mentorship, and cross-functional collaboration.

Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.

General Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.

Meaningful Impact:



Build AI solutions that deliver real value to businesses worldwide.

Ownership & Autonomy: Freedom to take initiative and drive outcomes.

Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration

AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.

Responsibilities:

- You are a product evangelist who can educate on the business value of AI Rudder solutions through detailed solution demonstrations of the value points.
- You translate and align our products to maximize the customer's ROI on value.
- Identify where best to utilize specialists and experts in the sales cycle while taking a technical leadership role within the deal cycle.
- Conduct PoC/PoV to help customers understand the solutions to their business requirements.
- You will work on multiple prospects simultaneously prioritizing through engaged communication with other teams or through partners.
- Keeping up to date on our technology, you will have a chance to present at webinars, conferences, or other marketing engagements

Requirements:

- 4+ years of one or more of the following: Pre-sales and Project experience of Software-as-a-Service solutions.
- Have business analytics experience and need to know SQL or other database languages.
- Superior solution scoping abilities, using existing solutions and influencing new product development.
- Strong English communication (a must).

📌 Customer Success Manager (México)
🏢 AI Rudder
📍 México