TCS is looking for a Site Reliability Engineer

Work modality: Hybrid

(Candidate needs to be located or relocate to Querétaro, CDMX, Guadalajara or Monterrey, it will be requested to attend office at least 3 day per week)

Required Technical Skill Set (Desired Experience Range: min. 4 years):

- JAVA Application Trouble shooting
- On Premise DevOps tools knowledge
- Application Performance monitoring tools Knowledge
- Server Load Balancing
- Strong SQL and Oracle/PostGRE/Cassandra
- Proficiency with Shell/Bash Scripting knowledge

Job summary:

Must-Have: JAVA Application Troubleshooting, Scripting (Python/Shell/Bash), Unix/Linux, Strong SQL writing experience, concepts with any one or more (Oracle/PostgreSQL/ MySQL/ Cassandra), Shell Scripting, Apache Tomcat Server, Splunk, Dynatrace, Grafana or Data Dog, Basics of DevOps pipeline creation and maintenance

Expectations from the Role:

- Responsible for maintaining Production environment and provide SRE Services
- Strong knowledge of ITSM/ITIL Process, incident and problem management experience.
- Triaging and troubleshooting incidents perform root cause analysis post incident remediation,



resolving tickets and restoring services as per the SLA.
- Collaborate and coordinate with internal and external stakeholders during incident or outages.
- Keep all stakeholders updated during the incident lifecycle and escalate as required as per the predefined call structures.
- Have a strong knowledge of Payment system and/or payment application from financial/banking domain.
- Ready to work in rotational shift model and on-call support during the weekend

What we offer to you:

- 100% payroll under law
- Direct contract
- Benefits above law

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.

📌 Site Reliability Engineer (Puerto Vallarta)
🏢 Tata Consultancy Services
📍 Puerto Vallarta