Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

- Responsible for leading the strategy and execution of change management for the Procurement and Sales processes as part of a large-scale digital transformation involving the implementation of SAP S/4HANA (serving as the primary point of reference for change management in these business areas) and ensuring that the procurement, sourcing, sales, and commercial management teams effectively adopt the new processes, tools, and ways of working resulting from the transformation.
- The role works closely with functional leaders in Procurement and Sales, process owners, and SAP teams; translates the impacts of process redesign into concrete adoption plans; manages organizational resistance in areas with a high volume of users and high operational criticality; and ensures that the transition to the new operational models for purchasing, sourcing, supplier management, ordering, and the commercial cycle is carried out without business disruptions.
- In addition, the role leads the execution of the change plan for their areas—coordinating superusers and change agents in Procurement and Sales—designs and implements communication, engagement, and training initiatives tailored by profile and role, and reports progress, risks, and adoption metrics to the program’s Change Management Leader.

Required education

Bachelor's Degree

Required technical and professional expertise

- Extensive experience in Change Management, Organizational Transformation, or Process Consulting, with proven participation in digital transformation or ERP implementation projects in Supply Chain, Maintenance, Warehouses,



Logistics, or Distribution areas, and sufficient functional knowledge of these processes to anticipate impacts, manage conversations with operations leaders, and design relevant and contextualized change interventions for operational and technical profiles.
- Especially experienced in S/4HANA projects covering modules such as MM, WM/EWM, PP, PM, TM, or S/4HANA Asset Management and Supply Chain, in manufacturing, consumer goods, chemical, or distribution companies with highly complex operations, with exposure to multi-site environments including production plants, distribution centers, and geographically dispersed maintenance teams.
- Ability to manage managerial and executive-level stakeholders in operations, plant, and logistics areas.
- Ability to adapt language and change approaches to operational populations with low prior exposure to digital transformations.
- Strong competencies in facilitation, communication, and leadership of change agent networks in environments with high operational pressure, plant continuity, and accelerated transformation.

Preferred technical and professional experience

- Exposure to AI Applications: Familiarity with applying AI concepts to business transformation and change management, including leveraging AI-driven insights to inform strategic decisions.
- Behavioral Science Knowledge: Understanding of behavioral science principles and their application in organizational change management, enabling the cultivation of essential leadership qualities and attitudes.
- Human-Centered Design Thinking: Exposure to human-centered design thinking and its role in developing innovative solutions that prioritize human needs and experiences.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday,



all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

Important Notice to Candidates

IBM does not charge any fees or request any kind of payment from candidates to participate in its recruitment processes. This includes, but is not limited to, application fees, costs for sending documents, or any payment related to the application or interviews. If you receive any request for payment in the name of IBM, we strongly recommend that you do not proceed and report it immediately through the company’s official channels.

📌 Especialista en Gestión de Cambio – Procurement S/HANA (Monterrey)
🏢 IBM
📍 Monterrey