Percona Support is a integral, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures.

- You'll be teaming with some of the most well-known database experts in the industry who are even better teammates, friends and mentors. with databases.

This is not a boring, entry-level role where you'll just be triaging the boring and monotonous.

You'll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice. When you're not fixing things, you'll be authoring new blog posts on interesting topics for our open‐source community to digest, answering questions on our forum, creating new articles in our customer‐facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.

This is a remote role, so you can be located anywhere in the world. All you need is a decent, stable internet connection.
Good hands‐on knowledge of PostgreSQL, PostgreSQL Provided tools and Contribution modules
Be a skilled with some of the PostgreSQL ecosystem of tools and technologies
Knowledgeable about performance tuning, query optimization, & index tuning
Good understanding of monitoring requirements
Demonstrable experience of administering Linux based systems
Experience working with customers in English
Very desirable to have related Kubernetes knowledge
MySQL knowledge
Open Source Community contributions (could be a blog)
Cloud Services such as AWS and RDS, Azure, GCP
Percona Monitoring & Management (PMM) and other monitoring tools




Configuration management solutions such as Ansible, Puppet or Chef
Good grasp of ANSI SQL 92 to 2016 and ability to write/rewrite SQL statements involving Window functions and recursive CTEs
Contrib Modules of PostgreSQL
Foreign Data Wrappers of PostgreSQL (postgres_fdw, oracle_fdw, tde_fdw, file_fdw etc)

Advanced Linux troubleshooting tools (gdb, perf, strace, bpftrace, tcpdump, etc)

Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you.

Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.

Percona is proud to be a remote‐only and globally dispersed workforce – we have colleagues in more than 50 countries! Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan.

We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work‐from‐Anywhere, Flow Days, Fry Days, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.

If you love the idea of working with a high‐growth tech company that is one of the best in the business and known globally as a leader in the open‐source database space, let's talk!

Connect with us and stay up to date on our latest news and developments by following us on Linked In and Twitter .

📌 PostgreSQL Database Support Engineer - AMERICAS (Remote) (Ecatepec de Morelos)
🏢 Percona
📍 Ecatepec de Morelos