This is a remote position to work from Mexico collaborating with US clients. We offer: 100% Remote Work $50 USD per hour Working 40 hours per week Title: Twilio Technical Product Owner We are looking for a Seasoned Technical Product Owner (10+ years) to lead the roadmap and continuous improvement of our healthcare contact center platform. In this role, you will bridge business strategy and engineering—translating complex operational needs in the Provider/Payer space into clear user stories, optimizing our Twilio Voice/IVR solutions, and driving data-informed decisions through advanced reporting and analytics. Requirements: Experience: 10+ years as a Technical Product Owner or Product Manager in agile environments. Domain Knowledge: Deep experience in the Healthcare sector (working with Payers, Providers, or healthcare operations). Twilio Expertise: Hands-on experience with Twilio Voice , IVR systems, and Twilio Insights reporting. Technical Skills: Strong SQL skills for database querying and data validation. Stakeholder Management: Excellent interpersonal and negotiation skills to manage senior business partners and technical teams.

📌 Twilio Technical Product Owner (Ciudad de México)
🏢 AllianceIT
📍 Ciudad de México