eDiscovery Manager (Legal Support)

Location: Remote – Mexico

Schedule: Full-Time, Monday–Friday | 9:00 AM – 6:00 PM EST

About the Role

We are seeking an experienced eDiscovery Manager (Legal Support) to lead complex eDiscovery matters while serving as a strategic partner to clients and internal teams.

This is a senior-level role responsible for managing the full lifecycle of eDiscovery projects, delivering exceptional client service, providing workflow guidance, and ensuring successful execution across multiple engagements.

What You'll Do

⚖️ eDiscovery & Litigation Support Management

- Manage complex eDiscovery matters from project scoping through final productions and project closure.
- Oversee data processing, review workflows, analytics, quality control, productions, and reporting.
- Develop project plans, timelines, communication strategies, and engagement protocols.
- Monitor deadlines, project performance, budgets, and resource allocation.
- Identify risks early and implement strategic solutions to maintain successful project outcomes.
- Ensure all matters are managed according to industry best practices and defensible eDiscovery methodologies.

Client Relationship & Service Delivery

- Serve as a trusted advisor and escalation point for clients.
- Build and maintain strong client relationships through proactive communication and consultative guidance.
- Lead discussions regarding workflows, project strategy, service delivery, and client objectives.
- Ensure a consistent and exceptional client experience across all assigned matters.
- Gather and act on client feedback to improve service quality and operational performance.

Leadership & Team Collaboration

- Provide mentorship and guidance to Project Managers and team members.
- Assist with resource planning, workload balancing, and delivery oversight.




- Share best practices and contribute to continuous process improvement initiatives.
- Act as a senior resource for complex project, workflow, and client challenges.

Operational Excellence

- Track project metrics, utilization, and service delivery performance.
- Support process improvements, workflow optimization, and operational efficiency initiatives.
- Promote accountability, quality standards, and consistent project execution.
- Leverage reporting and analytics to enhance client outcomes and team productivity.

✅ What We're Looking For

Experience & Qualifications

- 7+ years of experience in eDiscovery, Litigation Support, Legal Technology, or a related field.
- Proven experience managing complex, client-facing eDiscovery matters.
- Advanced, hands-on experience with Relativity/Relativity

One (Required).
- Deep understanding of the Electronic Discovery Reference Model (EDRM).
- Experience overseeing data processing, document review, productions, analytics, and quality control.
- Strong project management, organizational, and problem-solving skills.
- Excellent written and verbal communication abilities.
- Demonstrated ability to build trusted client relationships and manage multiple priorities simultaneously.
- Experience mentoring or supporting project teams is highly preferred.

Preferred Qualifications

- Relativity certifications.
- ACEDS, PMP, or related industry certifications.
- Experience supporting law firms, corporate legal departments, government entities, or major litigation matters.
- Experience utilizing reporting dashboards and performance metrics to drive decision-making.

Compensation & Benefits

We’d love to understand your salary expectations / desired compensation range as part of the process.

Direct Contractor:

12 vacation days, 15-day Christmas bonus, major medical insurance, accounting support, and laptop equipment.

📌 eDiscovery Manager (Legal Support) (México)
🏢 Remoto Workforce
📍 México