It's more than a job
Nacora is a fully owned subsidiary of Kuehne+Nagel, one of the world's leading logistics providers.
Since ****, we've specialized in innovative insurance solutions and risk management, serving clients across industries with a strong focus on transport and logistics.
By joining Nacora, you're not only becoming part of our expert insurance team, you're also contributing to the global impact of Kuehne+Nagel.
This means enabling the everyday moments that touch people's lives.
Because at Kuehne+Nagel, and at Nacora, your work contributes to more than we imagine at first.
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**How you create impact**
- Lead the end-to-end management of claims, ensuring timely resolution and a high level of customer satisfaction.
- Evaluate and analyze incidents reported by internal and external clients, determining coverage and applicability of insurance policies.
- Negotiate with insurance companies to secure fair and efficient claim resolutions.
- Oversee proper registration, documentation, and traceability of claims within internal systems.
- Monitor claims lifecycle, ensuring compliance with service levels, timelines, and quality standards.
- Generate reports and perform statistical analysis on claims trends, losses, and process performance.
- Communicate insights, trends, and status updates to leadership and key stakeholders.
- Drive loss prevention initiatives by analyzing root causes and implementing risk mitigation strategies.
- Develop, improve, and maintain claims processes aligned with QSHE standards.
- Build and maintain strong relationships with clients, insurers, and internal stakeholders.
- Support commercial teams by providing training and advisory on claims management and risk prevention.




**What we would like you to bring**
- Bachelor's degree
- Insurance Adjuster License.
- 8+ years of experience in claims management within insurance companies or brokers.
- Solid experience negotiating with insurers and managing complex claims processes.
- Strong knowledge of insurance policies, coverage, and claims procedures in transportation, ideally within logistics environments.
- Analytical mindset with experience in incident evaluation and loss analysis.
- Strong understanding of operations, finance, and customer service processes.
- Advanced English proficiency.
- Excellent stakeholder management, communication, and conflict resolution skills.
- Results-oriented, detail-focused, and with strong process management capabilities.
**What's in it for you**
- Opportunity to join Nacora, a specialized insurance broker within a global logistics leader.
- High-impact role with exposure to key clients and senior stakeholders.
- Ability to shape claims management processes and add strategic value through risk prevention.
- Collaborative and international work environment.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on.
At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a integral leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.
Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

📌 National Nacora Risk And Claim Services Manager (Xico)
🏢 Kuehne+Nagel
📍 Xico