#Administrativo10
About our company
Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide.
In ****, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent.
Since then, our Mexico operation has become a vital extension of our organization, strengthening the work that powers our U.S. business and elevating the experience of customers across all 50 states.
Today, more than 1,800 team members—both on-site and remote—help fuel our success with a focus on quality, consistency, and operational excellence.
Our growth reflects a deep investment in technology, continuous improvement, and—most importantly—our people.
We foster an inclusive, fast-paced, and collaborative culture where employees are encouraged to grow and build long-term careers with a company shaping the future of insurance.
Job Responsibilities:
- Maintain network SLA standards while troubleshooting day-to-day tickets, while pro-actively monitoring and responding to prevent network related issues.
- Configuration of Cisco device (Routers, Switches, ASA) from scratch, perform tests and deployment of network presented.
- Responsible to oversee, create and maintain comprehensive documentation for all implemented network systems and update for each system change.
- Responsible to plan, manage, and execute after hour network maintenance with mínimal or no impact to company operations.
- Responsible for managing outsourced network support vendors.




- Responsible to manage and deliver multiple projects within expected due dates, ensuring to keep all parties involve informed of progress /obstacle
- Evaluate, recommend, plan, and implement new technologies and procedures
RequirementsExperience:
- 3+ years of hands-on experience in network deployment, managing/maintaining and troubleshooting networking protocols and technologies such as: Wide Area Networks, Local Area Networks, MPLS, DMVPN and SDWAN technology, Cisco Routing&Switching; and other protocols such as BGP, EIGRP, TCP/IP, SMTP, HSRP etc. security appliances, wireless technology, Data Center experiences and other related technologies, or equivalent combination of education and experience.
- Experience with IP addressing, VLSM and IP routing protocols (EIGRP, BGP)
- Experience with Cisco technologies (Catalyst, ASR, Cisco ASA, Cisco AnyConnect)
- Experience with support tools such as industry standard network monitoring systems (SolarWinds, Auvik, syslog servers)
- Problem solving, troubleshooting, and analytical skills with the ability to define problems, collect data, establish facts and draw valid conclusion to respond to common and complex inquiries.
- Specialized knowledge: Cissco Certified Preferred (CCNA)
- English Level: Advanced
**Benefits**:
- Competitive weekly salary
- Legal benefits
- Christmas bonus
- Savings fund
- Profit sharing (PTU)
- Vacation days
- Vacation premium
- Extra paid days off
- Private medical insurance and preventative care
- Friendly work environment
- Financing and discounts at local restaurants and coffee shops
- Growth opportunities
Work Location: In person

📌 Network Admin (Baja California)
🏢 Confíe Tijuana
📍 Baja California