Location
This position is primarily located in San Luis Potosi MX
About us
BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market.
We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment.
At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.
Our Culture
We believe health and safety of our employees are a top priority, we care about our local communities and the global environment.
BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.
Career Opportunities
We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies and future vision.
We offer a strong local presence and interesting global opportunities.
Start your future with BorgWarner now!
Job purpose
BorgWarner PowerDrive Systems is currently looking for "dynamic, results driven" individual to join as a Customer Service Representative.
Ensure customer orders are accurate and act as the primary point of contact for customers regarding order status and any issues related to order fulfilment or timely delivery.
Key responsibilities
- Receive customer information and update orders accurately and promptly in accordance with delivery policies.
- Communicate customer requirements on their behalf to the Production Control department.
- Request timely shipment of available finished goods inventory.
- Provide customers with timely feedback regarding the status of their orders.
- Place, cancel, and expedite orders.




- Serve as the official company representative to maintain efficient communication and a healthy working relationship with all customers, continuously striving to improve that relationship.
- Keep Staff informed of existing or potential issues that may prevent order fulfillment
What we're looking for
EDUCATION/EXPERIENCE QUALIFICATIONS
- Schooling: Degree in Business Administration, International Trade, Economics, or Industrial Engineering.
- Experience Time in similar position: 1 year or more in a similar position.
- Technical knowledge required: Understanding manufacturing processes.
- Other requirements: Microsoft Office, ERP System
Travel Availability: Yes Frequency: Annual
English Requirement: Conversational / Business Level
What we offer
- _ Major Medical Expenses_
- _ Life Insurance_
- _ Dental Plan_
- _ Saving Fund without legal cap_
- _ Grocery voucher without legal cap_
- _ Annual bonus_
- _ Additional holidays_
- _ Bereavement days_
- _ Days per marriage_
What we believe
- Inclusion - We value diversity in people, ideas, and experiences.
- Integrity - We believe in transparency, authenticity, and depend on each other to deliver what we promise.
- Excellence - We contribute to our developments by seeking knowledge and sharing information.
- Responsibility - We care about our local communities and the general environment.
- Collaboration - We are one BorgWarner.
Safety




This position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the local BorgWarner Safety Policy Manual, which includes the use of equipment, protective devices, or clothing that the employer requires.
This individual will work in manners that stress the importance of preventing accidents and illnesses.
He/she must take every precaution reasonable in the given circumstance for the protection of themselves and coworkers.
In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor.
Equal Employment Opportunity
BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, or disability.
No Unauthorized Referrals from Recruiters & Vendors
Please note that BorgWarner and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities.
Any unsolicited information sent to BorgWarner will be considered as unencumbered and free from any fee or charge whatsoever.
Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.
Career Scam Disclaimer
BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website.
To protect against career scams, job applicants should take the necessary p

📌 Customer Service (San Luis Potosí)
🏢 Borgwarner
📍 San Luis Potosí