Summary
The Housekeeping Coordinator promptly responds to guest and staff requests, identifies room assignments and cleaning needs, and handles administrative tasks.
Maintains records of pending issues, ensures proper use of chemicals and safety equipment, assigns tasks via HOTSOS, manages payroll entries, and follows up on guest requests.
Keeps room statuses updated to prioritize cleaning and support operational efficiency.
**Qualifications**:
- Minimum of 2-3 years of proven experience in housekeeping or hotel operations, preferably within a full-service or luxury hotel, with solid knowledge of cleaning standards and procedures.
- Ability to respond promptly and effectively to guest requests and internal communications
- Proficient in managing room assignments, interpreting cleaning codes,



and prioritizing tasks efficiently
- Skilled in handling administrative responsibilities, including reporting, task tracking, and incident documentation
- Familiarity with housekeeping systems such as HOTSOS and payroll platforms
- Knowledgeable in the safe use of cleaning chemicals and personal protective equipment, in compliance with safety and corporate standards
- Strong organizational and communication skills for effective coordination with management and team members
- High attention to detail and a strong commitment to maintaining exceptional cleanliness and service standards.

📌 Housekeeping Coordinator (Quintana Roo)
🏢 Alila Mayakoba
📍 Quintana Roo