Summary
ABOUT SAINT LAURENT
Founded in ****, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a **** collection called 'Rive Gauche', synonymous with youth and freedom.
This shift represented a first critical step in the modernization of fashion and revolutionized the socio
- cultural landscape.
In ****, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April
****, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
Job Description
We are currently seeking a VIC Manager to join our dynamic boutique team.
ROLE
The VIC Manager plays a crucial role in driving store sales and achieving key performance indicators, while delivering a unique, memorable, and sophisticated experience to both external and internal clients.
They are entrusted with building strong, long-term relationships with high-spending clients, consistently supporting the management team and colleagues, and upholding the Maison's values, image, and standards.
MISSION
- Increase, cultivate and maintain long-term relationships with high-value clients, focusing on engaging and retaining them for future business.
- Provide exceptional client service and after-sales support to every boutique visitor, ensuring a memorable and seamless experience.
- Exhibit a passion for understanding and anticipating client needs, putting them at the center of every interaction.
- Build and manage a dynamic client portfolio to drive proactive growth in sales and overall business performance.
- Consistently exceed individual sales and KPI targets with a business-minded, entrepreneurial approach, and by leveraging all available tools and resources to maximize business opportunities and drive results.
- Demonstrate expertise in curating personalized, versatile, and timeless looks, while showcasing a strong passion for fashion culture.
- Show a transparent and genuine attitude with the client and create a unique connection with them.
- Maintain professional, sincere communication with both clients and colleagues, enhancing teamwork and collaboration.
- Effectively use all the available tools to optimize business opportunities.
- Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit
- Adhere to all company policies, procedures, and operational guidelines, upholding the highest standards.
PROFILE
- Proven experience in providing high-quality service in luxury retail, customer service, or hospitality, ideally within fashion and accessories.
- Have passion for the fashion culture, like to create personalized looks.
- Business-minded with an entrepreneurial spirit, focused on driving performance and achieving common goals.
- High energy, strong work ethic, and leadership abilities, with a focus on teamwork and promoting a positive team environment.
- Motivated to thrive in a fast-paced environment, demonstrating multitasking, prioritization, and creative problem-solving skills.
- Proactive, passionate & with a problem-solving attitude
- Excellent written, oral & listening skills, in English and local language, additional languages preferred
- Embrace change and see it as an opportunity to grow and develop
_ S_a_i_n_t _Lauren_t_ i_s _c_o_mm_i_tt_e_d _t_o _bu_i_l_d_i_n_g a _d_i_v_er_s_e _w_ork_f_or_c_e_.
_W_e _be_li_e_v_e _d_i_v_er_s_i_t_y in _a_l_l i_t_s _f_or_m_s - _gender_, _age_, _na_t_i_ona_li_t_y_, _c_u_l_t_ure_, _re_li_g_i_ou_s _be_li_e_f_s, _and _s_e_x_ua_l_ or_i_en_t_a_t_i_o_n - _enr_i_c_h_e_s _t_h_e _w_or_k_p_l_a_c_e_.
_I_t _open_s _u_p _oppor_t_un_i_ti_e_s _f_o_r _peop_le _t_o _e_x_pres_s _t_he_ir _t_a_l_en_t_, _b_o_t_h i_nd_i_v_i_dua_l_l_y _an_d _c_o_ll_e_ct_i_v_e_l_y _an_d _i_t _he_l_p_s _f_os_t_e_r _ou_r _ab_il_i_t_y _t_o _adap_t _t_o a _c_hang_i_n_g _w_or_l_d_.
_A_s _a_n _E_qua_l O_ppor_t_u_n_i_t_y _E_m_p_l_o_y_e_r, _w_e _w_e_l_c_o_m_e _an_d _c_ons_i_de_r _app_li_c_at_i_on_s _f_ro_m _a_ll _qua_li_f_i_e_d _cand_i_da_t_e_s_, _regard_l_e_s_s _o_f _t_he_ir _bac_k_ground._
Job Type
Regular
Start Date
**********
Schedule
Full time
Organization
Saint Laurent Servicios S. de R.L. de C.V.
📌 Saint Laurent Vic Manager Polanco (Xico)
🏢 Kering
📍 Xico