**About the Role**
We're looking for a Strategy & Operations Manager to join the Delivery LATAM team and help shape the future of the consumer experience in the region.
This role is ideal for someone with a strong analytical background, who's excited to work cross-functionally to unlock growth and improve operations.
You'll work with general and regional stakeholders across product, engineering, marketing, and operations, supporting markets in LATAM, while translating complex data into high-impact strategies.
This is a high-visibility role with direct influence on our product roadmap and growth efforts across LATAM!
**What You'll Do**
- Act as a Product Champion across key launches and improvements, serving as a link between regional markets and global product teams
- Partner cross-functionally with Product, Engineering, Legal, and Marketing to scope, test, and launch new features
- Analyze performance trends and uncover growth opportunities through SQL and structured problem solving
- Present actionable insights and recommendations to senior leadership




- Drive operational excellence and consumer satisfaction by improving internal processes and execution
- Support escalations, product feedback loops, and training needs across supported countries
**What You'll Need**
- Bachelor's degree in a quantitative or analytical field (Engineering, Economics, Statistics, etc.)
- 3+ years of experience in Strategy, Ops, Consulting, or related roles
- Strong problem-solving skills and experience working with cross-functional teams
- Proven ability to manage and influence stakeholders across regions and functions
- Strong written and verbal communication skills, with the ability to present to senior audiences
- Fluent in English
**Preferred Qualifications**
- SQL proficiency
- Experience supporting product or feature adoption in multi-market environments
- Background in managing regional or global projects
- Comfort working in ambiguity and scaling initiatives

📌 Strategy & Operations Manager (Xico)
🏢 Uber
📍 Xico