**Key Responsibilities**:
- Manage and maintain the Salesforce environment, including user setup, security, reports, dashboards, and data integrity.
- Configure and customize Salesforce objects, fields, automation, validation rules, and page layouts.
- Stay current with Salesforce releases, features, and best practices, and proactively recommend improvements.
- Partner with business stakeholders to assess needs, implement enhancements, and ensure user adoption.
- Develop and deliver end-user training sessions, knowledge base articles, and documentation.
- Ensure compliance with data security and governance standards across all systems.
**Requirements**:
- 3+ years of Salesforce Administration experience
- Salesforce Certification (Administrator required; additional Developer, Consultant, or Architect certifications preferred)
- Strong understanding of data management, reporting,



and system integrations.
- Proven ability to translate business requirements into technical solutions.
- Excellent problem-solving skills, attention to detail, and the ability to manage multiple priorities and deadlines.
- Strong communication and collaboration skills for working with both technical and non-technical teams.
**Preferred**:
- Experience with NetSuite, HubSpot, Zendesk, Jira.
- Experience with middleware/integration tools (e.g., Celigo, Workato).
- Basic knowledge of data migration tools and APIs.
- Familiarity with IT project management methodologies (Agile, Scrum, etc.).
- Exposure to cybersecurity and compliance best practices (e.g., SOC 2, GDPR).

📌 Salesforce & Enterprise Application Administrator (Guadalajara)
🏢 Neostella
📍 Guadalajara