Descripción de la publicación
Claim Technician
Are you passionate about analyzing information, solving complex problems, and delivering exceptional client service in a global environment?
Would you like to build a career in the insurance and reinsurance industry while collaborating with international teams and supporting critical claims operations?
Then this opportunity is for you!
This is a hybrid role with the flexibility to work both virtually and from our local office, in line with the country's Smart Working policy.
Aon is in the Business of Better Decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the Day Will Look Like
In this role, you will support the administration and processing of reinsurance claims, ensuring accuracy, quality, and timely follow-up throughout the claims lifecycle.
Your key responsibilities will include:
Managing incoming claims and inquiries through work management systems.
Analyzing and processing reinsurance claims to generate billings, notifications to reinsurers, and confirmations to clients.
Supporting the collection and recovery of claims from reinsurers.
Maintaining complete and accurate claims files and historical records.
Reviewing claim-related communications and documentation to ensure quality, accuracy, and professionalism.
Working closely with Claim Advocates to resolve coverage discrepancies, claim issues,



and client or reinsurer inquiries.
Utilizing industry tools and systems to support claim reporting and processing activities.
Mentoring new team members and contributing to team-specific initiatives.
How This Opportunity Is Different
This position offers the opportunity to develop specialized expertise within the insurance and reinsurance industry while working for a leading general professional services firm.
You will gain exposure to international claims processes, collaborate with experienced industry professionals, and work with clients and reinsurers across multiple markets.
This role provides a strong foundation for building technical knowledge, analytical capabilities, and long-term career growth within Aon.
Skills and Experience That Will Lead to Success
Bachelor's degree and/or equivalent professional experience.
Advanced written and spoken English and Spanish.
Working knowledge of Microsoft Office applications.
Strong analytical and mathematical skills.
Excellent attention to detail and commitment to quality.
Ability to work both independently and collaboratively within a team environment.
Professional demeanor and strong client-service orientation.
How We Support Our Colleagues
In addition to our comprehensive benefits package, we foster an inclusive work environment that promotes professional growth, flexibility, and overall wellbeing.
At Aon, we value innovation, collaboration, and diverse perspectives that strengthen our teams and enhance the solutions we deliver to our clients.
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📌 Claim Technician (Xico)
🏢 Aon
📍 Xico