Role Description:
**What You'll Be Doing**:
- Become the trusted point of contact for a dedicated portfolio of accommodation providers.
You will be their authority, answering their questions, providing unwavering support, and ensuring they feel valued and empowered every step of the way.
- You'll champion strong, lasting relationships by engaging in regular performance-focused conversations.
Your proactive outreach will ensure our partners consistently offer our customers the best availability and most competitive pricing, crafting an outcome where everybody wins.
- Your ambitious spirit will shine as you identify and connect with exciting new potential partners, expanding our network and bringing even more incredible accommodations to our global audience.
- You'll tackle critical customer service issues related to your portfolio with agility and efficiency, ensuring swift and satisfactory resolutions for our partners and travelers alike.
- Play a key role in organizing engaging events like workshops and webinars, empowering our partners with the knowledge and tools they need to thrive in the ever-evolving travel landscape.
**What You'll Bring**:
- Proficient in English and Spanish
- Always seeking effective strategies and focused on achieving tangible outcomes.
- Your strong work ethic makes you self-directed and resourceful, taking initiative and finding innovative ways to succeed.
- Proactive and versátil,



readily adapting to changing priorities and comfortable working both independently and collaboratively within a team.
- Your exceptional interpersonal skills allow you to prioritize your workload optimally and lead your time with precision.
- You possess strong interpersonal skills, building rapport and fostering positive relationships effortlessly.
- You have the ability to influence partners over the phone, expertly guiding them to implement valuable suggestions.
- Your eye for accuracy and analytical abilities enable you to interpret data and recommend partners to make informed decisions.
- You are required to live within a commutable distance from your assigned office location
**What We'll Provide**:
- Medical, life, and disability insurance*
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave
- Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status
- Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership
- Collaborative, friendly and diverse culture
- Referral Program
- This role doesn't come with relocation assistance
- This role doesn't come with visa assistance
- Additional Quarterly bonus potential- Please note that while our philosophy is the same in every location, benefits may differ by office/country.
Should you require accommodation to meet the essential functions of this job, please let us know.

📌 Account Executive - Mexico City (Xico)
🏢 Booking.Com
📍 Xico