Tech Support Automation page is loaded## Tech Support Automationlocations: Monterreyposted on: Posted Todayjob requisition id: REQ-********# **Tasks and Responsibilities*** Expert-level knowledge of welding processes, including GTAW and GMAW.
* Expert-level understanding of welding automation products.
* Expert-level proficiency in troubleshooting mechanical and electrical equipment.
* Skilled in operating and programming automation control systems.
* Experienced in mechanized welding using system controls and standard components.
* Responsible for technical verification of welding, electrical, mechanical, and software installations; providing production support; and developing parameters for mechanized welding systems.
* Works independently with clients to implement system integrations at customer sites.
* Performs welding trials and demonstrations.
* Organizes and conducts training sessions; develops training materials.
* Participates in and supports events such as trade fairs and seminars.
* Provides technical support via email and phone for troubleshooting and inquiries.
* Supports product, system, and process market launch activities.
* Submits accurate and complete weekly service reports.
* Trains machine operators and maintenance personnel.




* Reports to Sales Director* Promotes and supports the "Fronius Way" philosophy.
# # **Requirements*** Valid passport* Willing to travel up to 70% outside of home base.
* Adaptable with working hours and tasks to meet customer requirements.
* Degree in Mechanical & Electrical Technology* Minimum of five (5) years of Mechanical & Electrical Maintenance experience.
* Proficient knowledge in electrical schematics, mechanical drawings, and PLC ladder logic (or equivalent software programming).
* Strong ability to identify technical issues, analyze root causes, and determine appropriate corrective actions.
* Proficient in Microsoft Office applications: Word, Excel, PowerPoint, and Outlook.
* Excellent oral, written, and interpersonal communication skills.
* Customer‐oriented, capable of working independently or as part of a team.
* Able to manage multiple projects simultaneously.
* Demonstrates the ability to meet objectives and goals.
* Detail‐oriented and thorough in all tasks.
* Comfortable working in a culturally diverse environment.
* Committed to supporting the "Fronius Way" philosophy.
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📌 Welding Automation Engineer (Monterrey)
🏢 Fronius
📍 Monterrey