General Information
Req #
WD********
**Career area**:
Sales Support
**Country/Region**:
Mexico
**State**:
Distrito Federal
**City**:
Mexico D.F.
**Date**:
Wednesday, August 28, ****
**Working time**:
Full-time
**Additional Locations**:
- Mexico - Distrito Federal - Mexico D.F.
Why Work at Lenovo
We are Lenovo.
We do what we say.
We own what we do.
We WOW our customers.
Lenovo is a US$62 billion revenue general technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets.
Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
Description and Requirements
**Look for efficient and effective process to deliver results**:
Interlocks between Operations and GSC, GL, AR, Credit, segments and etc
Improve the usage of LPOS for Consumer / retail / BPs (+90% order loads thru LPOS)
Retail order processing process.
Enable / Support / Train country teams on the D365 dashboards, Commercial Forecast module, pipeline update maintenance, etc.
Be a solution provider pillar to our customers driving sales transformation process (more solution selling support than HW selling)




Demonstrate We Are Lenovo priorities and excellent personal brand
Deliver strategic approach; data accuracy; detailed planning.
Analyzing, planning and taking actions regarding penalties charged by customers for the different defaults attributable to Sales Ops area in order to reduce expenses
Improve the reporting system that allows the constant availability of up-to-date and accurate information, giving visibility to Sales area about orders
Improve SLA for E2E processing in order not to exceed 24 hours from the entry of the PO until the confirmation of the SO through an automatized process to be developed together with OE Team
Support to wholesalers, final customers and account managers
Reports generation
Operational strategies
Operational execution
Customer communication
Teamwork with other areas.
Experience in sales support to wholesalers and internal account managers; analytical and proactive, with advanced knowledge in Excel & SAP, Customer focused.
International commerce experience, intcoterms, NOM ́s.
etc.
We are equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as veteran and basis of disability or any other federal, state, or local protect class.
**Additional Locations**:
- Mexico - Distrito Federal - Mexico D.F.
- Mexico
- Brazil - Distrito Federal
- Mexico - Distrito Federal - Mexico D.F.

📌 Rel Sales Operational Specialist (Xico)
🏢 Lenovo
📍 Xico