Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C;). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.
About the Role
We are seeking an experienced
Internal Audit Operations Manager
to lead transformation initiatives within the Internal Audit function, driving innovation, operational excellence, and data-driven decision‐making. This role plays a critical part in identifying, evaluating, and implementing strategic changes that enhance audit processes, improve efficiency, and elevate the quality and accuracy of outcomes.
Acting as a strategic partner and expert advisor, you will collaborate across business units to operationalize technology and data solutions, ensuring alignment with evolving business needs. You will also oversee audit analytics, technology platforms, and reporting frameworks, while contributing to broader organizational strategy and continuous improvement initiatives.
This is a high‐impact role with strong visibility to leadership, requiring both strategic thinking and hands‐on execution.
What You'll Do
Lead the identification, design, and implementation of transformation initiatives within Internal Audit




Drive the adoption of data analytics and technology solutions to enhance audit effectiveness and efficiency
Oversee audit technology platforms (e.g., TeamMate+) and operational data environments (e.g., SharePoint)
Manage internal and external reporting, delivering insights that support strategic decision‐making
Partner with cross‐functional stakeholders and senior leadership to shape and execute strategic initiatives
Apply data analytics to evaluate performance, identify trends, and communicate actionable insights
Lead and support change management efforts, ensuring successful adoption and strong employee engagement
Monitor progress of strategic initiatives, ensuring timely delivery of milestones and desired outcomes
Evaluate new technologies, vendor solutions, and industry trends to identify opportunities for innovation
Design, document, and optimize business processes to improve operational efficiency and effectiveness
Mentor, coach, and develop team members, fostering a high‐performance and collaborative environment
Experience:
7–10 years of experience in project management, strategy, operations, or related fields
Proven experience leading transformation, process improvement,



or change management initiatives
Exposure to Internal Audit processes is a plus
Technical Skills:
Advanced experience with
data analytics and reporting
(Power BI required)
Strong knowledge of
SQL and/or Python/R
(intermediate level)
Advanced proficiency in
Microsoft Office Suite
Experience with audit tools (e.g., TeamMate+) and collaboration platforms (e.g., SharePoint) is a plus
Core Competencies:
Advanced skills in project management, data analytics, and business optimization
Strong experience in management reporting and storytelling with data
Solid understanding of process improvement methodologies (e.g., Lean thinking)
Ability to influence stakeholders and communicate effectively across all organizational levels
Leadership & Communication:
Experience managing or mentoring team members
Strong stakeholder management and executive communication skills
Ability to operate independently with minimal supervision
Education & Language:
Bachelor's degree preferred
Fluent English required
Competitive compensation and benefits package:
Competitive salary and performance‐based bonuses
Comprehensive benefits package
Career development and training opportunities
Versátil work arrangements (remote and/or office‐based)
Dynamic and inclusive work culture within a globally renowned group
Private Health Insurance
Pension Plan
Paid Time Off
Training & Development
Note: Benefits differ based on employee level.
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📌 Fbs - Internal Audit Operations Manager (Xico)
🏢 Capgemini
📍 Xico