We have an exciting position open at Aptar Querétaro Senior Specialist, GBS Change & Transition , reporting to the GBS PMO / Transformation Lead (Europe-based) . This position is based in Queretaro, México.

The Querétaro Senior Specialist, GBS Change & Transition is responsible for executing process transitions and change management activities across North America and Latin America, working in close partnership with a Project Manager and cross-functional teams. This role operates with a high degree of autonomy within assigned workstreams and ensures successful service migrations, business continuity, and adoption of standardized GBS processes aligned with Aptar’s transformation priorities.

This role is based in Aptar Mexico-Queretaro, one of Aptar’s GBS (General Business Services) centers to leverage synergies in working with other departments housed in the same center.

THIS IS HOW HIS JOURNEY BEGINS.

Execute and coordinate transition activities in alignment with Project Manager-led plans

Own and deliver defined transition workstreams (knowledge transfer, documentation, readiness, hypercare)

Support transition planning, timelines, and deliverables with the Project Manager

Drive change management activities including stakeholder engagement, communications, and training coordination

Act as a key interface between business stakeholders, GBS teams, and the Project Manager

Identify, manage, and elevate risks and issues impacting assigned workstreams

Provide structured and timely updates to the Project Manager and leadership

Ensure adherence to GBS methodologies, governance, and documentation standards

Identify and implement continuous improvement opportunities

WHAT YOU SHOULD BRING ON THE TRIP

5–8 years of experience in GBS, Shared Services, or transformation environments

Proven experience in process transitions, project coordination, and/or change management





Experience working across LATAM and North America

Bachelor’s degree in Business, Finance, HR, or related field

Experience in multinational or remote team environments preferred

Skills/Abilities

Strong understanding of GBS / Shared Services operating models

Ability to work independently while aligning with a Project Manager

Strong stakeholder management and communication skills

Solid execution and coordination capabilities

Structured, detail-oriented, and solution-driven mindset

Leadership Behaviors

Accountability: Owns deliverables and outcomes

Collaboration: Works effectively with Project Managers and teams

Customer Focus: Prioritizes business continuity and stakeholder needs

Agility: Adapts to changing priorities

Continuous Improvement: Drives enhancements within scope

Integrity: Acts with transparency and professionalism

Languages

English – Professional working proficiency (fluent is preferred)

Spanish – Native

Portuguese – Preferred

Success Measures

Timely and high-quality delivery

Service stability post-transition

Adoption of new processes

Compliance with governance standards

Role Context

Works as part of a project team led by a Project Manager

Regional scope across LATAM and North America

Exposure to global initiatives

High autonomy within defined responsibilities

WHAT WE OFFER:

An exciting, diverse, and values-driven work environment

Award-winning corporate university offering training and personal development opportunities

Competitive base salary and performance-based bonus plan

Opportunities to contribute to the communities where we live and work

Be You. Be Aptar

Aptar is an Equal Opportunity Employer. We believe that a diverse workforce is key to our success. We welcome all members of society, regardless of age, gender, disability, sexual orientation, race, religion, or beliefs.

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📌 Senior Specialist, GBS Change & Transition (Santiago Mexquititlán Barrio 1ro.)
🏢 Aptar
📍 Santiago Mexquititlán Barrio 1ro.