This position ensures the compliant and timely processing of payroll. The manager will lead a team of payroll team members, drive operational excellence through process standardization and continuous improvement, and collaborate with cross-functional stakeholders to support key business objectives and foster a positive employee experience.

Key Responsibilities

Payroll Operations & Leadership

- Lead, coach, and develop a multi-regional payroll team to ensure accurate and timely payroll delivery.
- Provide expert advice and guidance on all payroll matters, acting as the escalation point for complex operational and compliance issues.
- Recruit, develop, motivate, and manage team performance, providing the necessary guidelines and tools to achieve individual and team objectives.

Governance, Compliance & Policy

- Develop, implement, and maintain global payroll policies, procedures, and internal controls to ensure data integrity and audit readiness.
- Ensure strict compliance with all international, national, and local payroll, tax, and labor regulations.

Process Improvement & Transformation

- Drive continuous improvement initiatives, including the automation of systems and standardization of payroll processes to enhance operational efficiency.
- Lead the design and implementation of best practices within the payroll function.
- Support system implementations, upgrades, testing, and optimization efforts.
- Utilize data-driven insights and performance metrics to identify opportunities, support recommendations,



and make informed decisions.

Stakeholder & Vendor Management

- Build and partner effectively with a network of key stakeholders and senior management to maintain payroll data accuracy, manage contract negotiations, monitor service performance, and align escalations with optimal outcomes.

Complex Case & Project Management

- Finalize and present strategic plans and business cases to senior management for approval.
- Manage complex payroll matters.
- Lead and oversee payroll-related projects and transformation initiatives.
- Proactively identify and analyze business issues and opportunities, evaluating and deciding on high-impact solutions.

Education and Experience

- Bachelor’s degree in Finance, Accounting, Human Resources, Business Administration, or a related field.
- A minimum of 5+ years of progressive experience in payroll.
- Proven experience in a leadership or managerial role, with the ability to manage a diverse team, including clerical and professional staff.
- Strong knowledge of general payroll operations, tax compliance, and statutory requirements.
- Experience managing payroll for a large and diverse employee base.
- Demonstrated experience working effectively within a complex, matrixed organization.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong stakeholder management and communication skills, with the ability to present to senior leadership.
- Proficient in English.

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📌 : Manager Payroll (Ciudad de México)
🏢 Fedex Group
📍 Ciudad de México