BMC Helix Education is seeking an Education Customer Care Representative to handle email communications from our Learning customers. You will be the first line of support for Education inquiries, ensuring timely and accurate responses within SLAs and coordinating with multiple teams.
Responsibilities include processing registrations, managing education cases, and maintaining the Service Cloud database, while mentoring newer team members and contributing to process improvements.
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📌 Education Support Specialist – LMS & Subscriptions (Centro)
🏢 BMC Helix
📍 Centro
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