Fulltime Permanent Position with HCLTech

Responsibilities

- Design and architect the CRM solution to leverage the full capabilities of the Salesforce platform.
- Stay current with Salesforce seasonal releases; evaluate, recommend, and implement relevant new capabilities or optimizations.
- Manage sandbox environments including refresh planning, data seeding, pre/post refresh steps and reconfigurations.
- Manage release and deployment activities following Salesforce DevOps best practices using Salesforce DX and Git-based workflows.

Technical Skills

- 5-7+ years of Salesforce.com Administration experience implementing/supporting Sales Cloud on Lightning for a base of at least 300 users
- Salesforce Certified Administrator, Salesforce Certified Advanced Administrator and Salesforce Certified Platform App Builder.
- Certified Salesforce Data Cloud Consultant & Salesforce Agentforce Specialist highly preferred.
- Experience leveraging and configuring AppExchange products to develop CRM solutions
- Experience with general salesforce setup and configuration such as flows, validation rules, triggers, field updates, page layouts, record types, formula fields, report types etc.




- Experience in environment maintenance tasks such as managing admin access, managing sandboxes, handling confidential data, integration configurations
- Knowledge of Data Cloud (Data 360) for unified customer data strategy. Hands‑on with Einstein Analytics/CRM Analytics
- Understanding of Agentforce 360 concepts and readiness for AI‑enabled service and automation.
- Operational experience in non‑Salesforce environments
- Experience in JIRA and GitHub
- Experience with Salesforce Backup & Restore, DocuSign CLM
- Understanding, and being able to discuss it vs experience is good since it is a new product

Soft Skills

- Strong problem‑solving and team collaboration

We offer

- Benefits above law (Major and minor medical insurance, saving fund, grocery coupons, 12 days vacations)
- Convenient office locations
- Great work environment
- Versátil dress code

If you´re interested please send your English resume to

Seniority level

- Mid‑Senior level

Employment type

- Full‑time

Job function

- Information Technology

Industries

- Information Services

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📌 Salesforce Administrator (México)
🏢 HCLTech
📍 México