ABB seeks a Customer Quality leader to drive quality strategy for the Monterrey area. You will lead a multidisciplinary team, oversee the customer complaint lifecycle, and collaborate with Product Line Managers, Engineering and Sales to ensure world-class quality and cost efficiency.You will guide preventive actions, root cause analyses, and KPI tracking to meet customer expectations and elevate the organization’s quality performance within the local context.
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📌 Senior Customer Quality Leader — Strategy & Impact (Ciudad de México)
🏢 ABB
📍 Ciudad de México
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