Position Summary:
The Chief Baker is responsible for overseeing all bakery operations onboard, ensuring the daily production of high-quality breads, rolls, pastries, breakfast items, and specialty baked goods for guests and crew.

The Chief Baker delivers consistent products across all dining venues while maintaining efficient production in a fast-paced, multicultural shipboard environment and ensuring overall guest satisfaction.

Key Responsibilities:

- Effectively manage the production and delivery of bakery items for all food outlets, always ensuring compliance with company recipes and picture presentation as the minimum standard.

- Manage the Bakery galley staff during all operational activities and service periods, ensuring adherence to company standards.

- Conduct daily briefings with Galley management to review the previous day’s operational efficiency and offer suggestions for improvement.

- Conduct daily briefings with the Bakery galley team to discuss the previous day’s operational performance and efficiency, upcoming production, and events.

- Observe each crew member’s performance using the relevant role description as a guide, and deliver prompt and appropriate correction, improvement, or reinforcement.

- Coach and develop skilled, engaged team members.

- Identify top performers and mentor them for career advancement or promotion.

- Regularly collaborate with the Executive Chef to provide constructive and consistent appraisals to encourage Bakery galley staff to achieve their highest potential and advance as appropriate.

- Monitor costs and expenditures of Bakery operations at all times.

- Control production levels, targets,



and par levels to ensure they fall within the established budget.

- Ensure options are always available for passengers with special dietary requirements or requests, including gluten-free options.

- Ensure special-occasion bakery items, including decorative items, are provided as requested.

Skills, Knowledge & Experience:

- Solid knowledge of international bakery recipes and preparation.

- Solid knowledge of USPH requirements, food safety, and waste management.

- Strong supervisory and training skills.

- Fluent English language skills, both verbal and written.

- Understanding of the foundation of guest service, with the ability and willingness to deliver outstanding service to guests.

- Personable communicator with outstanding social skills and a warm, friendly, and caring personality.

- Ability to continuously surprise and delight guests throughout their cruise experience.

- Commitment to establishing and maintaining courteous and professional working relationships in a diverse cultural environment.

Non-Negotiable Requirements:

- At least 10 years’ experience in high-volume bakery operations within hotels, resorts, or cruise ships.

- Minimum of 2 years’ experience as Chief Baker or in an equivalent role, or at least 5 years as Chef de Partie Baker onboard cruise ships, is mandatory.

Strongly Preferred:

- Degree in Bakery from a recognized culinary institution, or a three-year apprenticeship in lieu thereof.

Contract Details:

- 6/2 rotation: continual rotations of 6 months onboard followed by 2 months of vacation.

- Single cabin with private bathroom facilities.

Required Skill Profession

Supervisors Of Food Preparation And Serving Workers

📌 Chief Baker (Cancún)
🏢 Cruise Academy
📍 Cancún