Our client is a fast-growing startup revolutionizing live event ticketing.

They buy and sell large volumes of tickets, and the automation usually handles everything — but sometimes, fans need a human touch.

That’s where you come in.

What You’ll Do:

- Step in when automation fails: locate tickets, find buyer info, and execute transfers manually

- File and follow up on support cases with Ticketmaster to resolve technical issues

- Handle calls with marketplaces to solve fulfillment problems

- Ensure every ticket is delivered on time — no exceptions

Your Schedule:

- Mon–Fri: ET (20-30 hours during working week)

- Sat–Sun: ET (10-15 hours during weekend evenings)

- Work 5 days per week

Who Thrives Here:
Some shifts are calm, others are a rush before tip-off.





We want someone who doesn’t just survive the chaos — they thrive in it.

Speed, accuracy, and focus under pressure are key.

What We’re Looking For:

- Organized and detail-oriented

- Dependable and trustworthy

- Quick and confident with computers

- Strong English communication skills (written and spoken)

Why Join Us:
No prior experience required.

If you’re sharp, resourceful, and ready to take on fast-paced challenges, you’ll fit right in.

Required Skill Profession

Information And Record Clerks

📌 Ticketing Operations Associate 26072201 (Ciudad de México)
🏢 Confidential
📍 Ciudad de México