Job Description - SAP S/4 HANA Sr. Application Consultant, FICO

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now.

We are currently seeking a SAP S/4 HANA FICO to join our team in Mexico, México (MX-MEX), Mexico (MX).

Preferred Requirements/Qualifications

Position Description: The Senior SAP Application Consultant is responsible for providing incident, change request, and service request support to Application Management Services (AMS) customers via tickets and project work. In this capacity, the Senior SAP Application Consultant is responsible for delivering high customer satisfaction to all customers.

Act as senior consultant using advanced industry knowledge to provide SAP project, upgrade, and enhancement support to customers. Duties include configuration in multiple SAP modules and/or application areas; document functional specifications; process customer problems and changes in internal Service Desk; lead customer and other teams, and provide project, strategic account, and/or Helpdesk customer support.

Day to Day job Duties Project, Strategic Account, and /or Helpdesk Customer Support Enhancement and Project Support Ensure consistent delivery of minor and major enhancements, project work including mini‑projects, upgrades, roll‑outs and other SAP FICO enhancement projects Establish credibility with supported clients as their trusted advisor Effectively use and improve methodology approaches and supporting tools Strategic Account Support Provide long term dedicated SAP FICO support to one or more Strategic Accounts Establish long term trusted relationships with our customers Become an integrated member of the client’s team Thoroughly understand customer’s business,



culture and priorities Helpdesk Customer Support Monitor and process AMS customer problems and changes Process and resolve work classified as Level 2 and 3 issues Proactive follow up of issues that are in customer action Consistent delivery of SAP FICO support to all AMS customer messages Customer Satisfaction Cultivate professional relationships with clients Establish credibility and relationships with client decision makers, know their business, their industry, their culture, and their top priorities Foster an environment of extreme customer focus within the team Be an advocate for customers within NTT Data Business Solutions Inc. Timely response and acceptable resolution of customer escalations Basic Qualifications 5+ years of SAP FI and CO experience with understanding of the integration points with other SAP modules Experience in multiple, full lifecycle SAP implementations 2 years leadership experience on SAP implementation projects or production support Must meet or exceed intelligence general consulting competencies of Personal Skills, Methodical Skills, Business Skills and Leadership. Travel

This position requires someone who can travel at least 50%.

Degree

Bachelor’s degree in Accounting, Finance or related field.

Nice to Have FI – Core (GL/New GL/AR/AP) CO – Core (Cost Center, Internal Order) Fixed Assets Parallel Accounting/Document Splitting Profit Center and Segment Accounting Core ERP Planning and Budgeting Product Cost Controlling Profitability Analysis Project Systems Cost Controlling Investment Management Reporting Tools (Writer, Painter, Query) Integration points with other functional areas Enhancement and user‑exits in areas of functional expertise S/4 HANA exposure and/or training Upgrade, Roll‑out, and Implementation projects Equal Opportunity Employer

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For Pay Transparency information, please click here.

Contact Information

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📌 Sap s/4hana fico (Toluca de Lerdo)
🏢 Ntt Data North America
📍 Toluca de Lerdo