Specialist IT Infrastructure

Job Type: Full time

Level: Professional

Division: Automotive

Location: Silao, Mexico Where we need you Provides autonomous 2nd-level support, troubleshooting complex infrastructure incidents and ensuring efficient back‑office resolution in alignment with internal service requirements. Management of server infrastructure, including VMware virtualization platforms and Windows Server environments and applications. Technical support for i OS devices and Office 365 environments, ensuring a smooth user experience and secure device management. Executes SAP user management tasks, including authorizations, account maintenance, and BANF‑related system support. Actively participates in regional and general IT projects within Röchling, contributing technical know‑how and ensuring alignment with corporate IT standards. Applies structured diagnostic methodologies to analyze root causes, accelerate incident resolution, and prevent recurring issues. Ensures strict compliance with IT service rules, security protocols, and corporate governance requirements. Works independently, demonstrating a proactive mindset,



ownership, and high problem‑solving capability without supervisory responsibilities. Communicates effectively with technical and business stakeholders to clarify requirements, share status, and support informed decision‑making. Qualifications Bachelor’s degree in IT or a related field. Minimum 3 years of experience in Windows Client Administration. At least 3 years of hands‑on experience in on‑premise Active Directory Management. Minimum 3 years supporting Office 365 desktop applications and user environments. More than 3 years of experience in MDM administration and mobile device support. At least 3 years of experience working with Service Management systems according to ITIL standards. Minimum 3 years of experience with basic Cisco networking and Ascom telephone system knowledge (EUN specific). Fluent English skills. Experience in automotive industry.

Interested in joining our team? Please send your resume for consideration. #J-18808-Ljbffr

📌 Specialist it infrastructure (Guanajuato)
🏢 Roechling Industrial
📍 Guanajuato