**Gordian Staffing, A New Way of HR.**
We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
**About our client**:
A Community Association Management Company that believes integrity, trust, experience, and support are a crucial part of building and maintaining a community. They encourage their team to actively participate in growing their business by helping define best practices every day.
- We are looking for a _**Customer Support Specialist **_to provide exceptional customer service and quality administrative support to internal and external clients._
**Responsibilities**:
- Manage review, assignment, and follow-up for work orders.
- Manage deadlines related to work order tasks.
- Escalate items requiring support to higher-level Community Support team members or the Community Manager.
- Update vendors assigned to the Community as requested.
- Other duties and special projects as assigned
**Work Schedule**:
- Monday to Thursday_
- Regular schedule: 9:30 a.m. to 6:00 p.m. CST MX
- During daylight saving: 8:30 a.m. 5:00 p.m.



CST MX
- Friday_
- Regular schedule: 9:30 a.m. to 5:00 p.m. CST MX
- During daylight saving: 8:30 a.m. 4:00 p.m. CST MX
**Benefits**:
- Competitive Salary (According to experience)
- Law benefits
- Remote Work
- Work Stability
- Computer equipment
- Major medical insurance
- Christmas bonus of 30 days (Aguinaldo)
- After the first 3 months, we add the following:_
- Minor medical insurance (Clinic may vary according to your city).
- Food vouchers (10% of the gross salary).
- Restaurant tickets.
- Saving fund (8% of the gross salary).
**Minimum requirements**:
**MUST: Advanced English (Strong communication skills: writing and speaking).**
- Three years of experience with customer service and administrative tasks.
- Previous experience in positions in the hospitality industry.
- Observation, curiosity, intelligence, and being friendly are highly valorized skills.
Pay: $18,000.00 - $23,000.00 per month
Application Question(s):
- What is your English level?
- Do you have a native accent or similar?
- Where are you located?
- What are your salary expectations (gross)?
Work Location: Remote

📌 Customer Support Specialist - Remote (México)
🏢 Gordian Staffing
📍 México